THIS APP IS A SCAM. I’ve used this site on and off for several years with no issue, but have never met anyone genuine — only men interested in hookups. As soon as I decided to bite the bullet and pay for a premium subscription, I was randomly and arbitrarily banned. I went over their guidelines repeatedly and had not broken any of them. I was kind and respectful. I represented myself authentically. I sent original messages. All of this in spite of the fact I often received suggestive and explicit messages from men and they did nothing about it. When I tried to ask WHY I was banned, they refused to say why — just took my money and refused to provide a refund. There is absolutely no way to speak to a human or customer service representative directly. They have absolutely no care for their customers and are clearly misogynistic despite proclaiming themselves to be a feminist app. RUN

Absolutely disgusting. I had the app for a couple of weeks and I decided it wasn’t my scene and I felt anxious so deleted my account off the app, said it was deleted so I just carried on as usual and a week had gone by, by this point and I felt a lot more happier. Then my guy friend messaged me and said he had just saw me on the app as he obviously was also on it. I was shocked as I had deleted my account. Went on my laptop this time and logged in and it let me in and my account was still active! It wasn’t deleted at all! What a terrible service and absolute liars. I won’t be returning or creating a new account anytime in the near future. Stay away from this app!

Too much advertising on YouTube it interrupts every single video, so that just irritates further after my negative experience. I downloaded it last year and it kept showing me matches in other countries when I put the settings within 20km.

Awful app. Horrible experience. After using the app for two days (and not sending any messages or even matching with anyone) I received a message to say I was permanently blocked due to my ‘behaviour’. I cannot possibly imagine how I could have violated guidelines without actually communicating with anyone. I’m a respectable 45 year-old woman, so perhaps this site thinks I’m expendable. However, I found the whole experience rude and upsetting. It’s shocking that they claim to be founded on principles of ‘respect’ when they can treat people so badly.

I just got banned because of unknown “innapropiate and abusive behaviour” I have never abussed or harassed anyone, so this feels more like people are falsely reporting me. The only negative thing I’ve ever done is unmatching someone. This is a company with unfair arbitraty practices to discriminate users.

Never been blocked on a dating app until I tried this site, less than a week after I subscribed and I was blocked (for being fake). This app is not moderated well. I emailed customer services but the reply looked fully automatic! I’ve deleted and subscribed with hinge & happn, where they don’t block their customers. It is okay if you don’t subscribe but if you do pay a subscription you’re going to be blocked in a few days time, for made-up reasons.

This is a terrible dating app. Most of the people are fake. When I tried to cancel my subscription, they keep charging me anyway. I have been trying for months to cancel.

Ok so just deleted my profile after yet another frustrating brief stint of swiping left and right (mostly left). I can see that in the few months I’ve been away nothing has changed and It is still hiding all your matches behind a paywall. Because I’ve used the app previously every now and then a “free 1 week trial of premium” offer would flash up, the catch being it would automatically sign you up to a further 3 months – unless you cancelled. Not for me thanks. Out of 3 women I got talking to, 2 didn’t know how to hold a conversation and the other made a lame excuse when I asked her out. Sadly this is not uncommon on dating sites/apps and makes you wonder what people’s real intentions are. Overall another disappointing experience attributed to this site.

No phone no to call and after sending 8 messages, no response. Scam and fake profiles. Tech difficulties are set up. They take your money and refuse to assist. They lure u to believe u have matches and able to send messages, join and suddenly unable to send messages! RIP off. Complain * you’re cut off. They take your $ and run. Report to FTC so they are fined for running illegal service, exactly what they deserve, nothing but a scam!

This is a scam, I was given a hit about ten minutes after I posted my picture, we had a conversation and exchanged views, it looked as though we were getting on and were arranging to meet up…however the following day all our correspondence was deleted and I was informed that I had used up my time and it was obvious thar if I wished to continue it was going to cost…this is a scam, I think the person I was corresponding with didn’t exist and it was a come on to get me to subscribe. I’m glad i didn’t sink any cash into it.

I won’t be renewing my subscription. Most of the women on there can never be bothered to text you even though they swiped right. Waste of money.

I tried this site out for a month. I had a few matches for the entire month even though I swiped right probably over a hundred times. I got an email from one of the matches and responded and then never heard from her again. I met another match in person and she happened to be a con artist who tried to steal from me. It is a complete waste of time. It may be fine for women but if you are a man try something else.